Complete Job Intake. Ready for Dispatch.

By the time you call back, the job is already captured. Customer details, problem description, urgency level, and availability—all in one place, ready to confirm and dispatch.

What Fixate Captures

Customer Information

  • Full name
  • Phone number
  • Address
  • Email
  • Preferred contact method

Job Details

  • Problem description
  • Fixture/location
  • Severity level
  • Symptoms
  • Customer availability

Real Example: Complete Intake

What Your Team Sees

Job Type

Water Heater Repair

Severity

🔴 Urgent

Customer

Sarah Johnson

555-0123 | [email protected]

Address

742 Maple Ave, Austin TX 78704

Problem

No hot water. Tank is leaking at the base.

Availability

ASAP. Home all day.

Transcript

Full conversation available for reference

Ready to dispatch: Send technician with water heater replacement tools. Estimate time: 2-3 hours.

Why Complete Intake Matters

1

Faster Callbacks

No need to ask questions you already have. Confirm the job and dispatch immediately.

2

Better Customer Experience

Customers feel heard. They don't repeat themselves. Dispatch is faster and more professional.

3

Fewer Surprises

Technicians arrive prepared. They know the problem, the location, and customer availability. No wasted trips.

Get Dispatch-Ready Jobs

Stop chasing details. Start confirming jobs. Try Fixate free for 14 days.