Water is spraying from the wall in my basement
That sounds urgent. Is the water still spraying?
Turn off the main water valve. It's usually near the street or in the basement. Can you do that?
Good. We're treating this as urgent. What's your address?
123 Oak Street, Austin TX 78704
You're all set. A plumber will call you back within 30 minutes.
Details ready for callback: Burst pipe in basement wall, water shut off, urgent, 123 Oak Street, Austin TX 78704